ນະໂຍບາຍຄຸກກີ

ນີ້ແມ່ນຄຳແປທີ່ສະໜອງໃຫ້ເພື່ອຄວາມສະດວກ. ສະບັບພາສາອັງກິດແມ່ນສະບັບທີ່ມີຜົນບັງຄັບໃຊ້ທາງກົດໝາຍ ແລະ ເປັນສະບັບທີ່ອ້າງອີງໄດ້.

01 — What cookies are, in plain language

Cookies are small text files a website saves on your device. They let the site remember you between visits — keeping you logged in, holding your search filters, remembering you've already seen the cookie banner. Some cookies are essential for the site to work at all. Others are optional.

02 — What we use

Essential cookies (always on)

These are required for orchao.com to function. You cannot turn them off because without them the website would not work.

Cookie	Purpose	Lifetime
`orchao_session`	Keeps you logged in and holds your booking-in-progress	Session
`orchao_csrf`	Security — protects against cross-site request forgery	Session
`orchao_cookie_consent`	Remembers your cookie preferences	12 months
`orchao_currency`	Remembers your preferred currency (USD, LAK, GBP, EUR, etc.)	12 months
`orchao_language`	Remembers your preferred language	12 months

Analytics cookies (optional — turn on or off in the banner)

These help us understand which pages help travelers and which don't, so we can improve the site. Data is anonymised — we cannot identify you individually from analytics data.

Cookie	Provider	Lifetime
`_ga`	Google Analytics 4 — distinguishes users	2 years
`_ga_*`	Google Analytics 4 — session state	2 years
`_gid`	Google Analytics — distinguishes users (legacy)	24 hours

Marketing cookies (optional — off by default)

These let us show you Orchao on other websites you visit after browsing here. They are off by default and only activate if you turn them on in the cookie banner.

Cookie	Provider	Lifetime
`_fbp`	Meta (Facebook) — retargeting	3 months
`_gcl_au`	Google Ads — conversion tracking	3 months
`fr`	Meta — ad targeting	3 months

03 — Managing your preferences

You can change your cookie preferences at any time:

Click "Cookie settings" in the footer of any page.
Clear cookies in your browser to reset to defaults.
Use your browser's privacy controls to block specific categories of cookies.

Turning off analytics or marketing cookies will not affect your ability to book or use the site. Essential cookies cannot be disabled because the site will not function without them.

04 — Do Not Track signals

We respect the Global Privacy Control (GPC) signal where it's sent by your browser. If GPC is enabled, we treat it as an opt-out from analytics and marketing cookies automatically.

05 — Third-party cookies on linked sites

When you click through to our payment processors (Stripe, BCEL, LOCA Pay, EZyKip, U-Money) or external sites (Viator, GetYourGuide, Booking.com, social media), those sites set their own cookies governed by their own policies. We have no control over those.

06 — Changes to this policy

If we change which cookies we use, we'll update this page and re-prompt you on your next visit. The "Last updated" date at the top is your indicator.

07 — Questions

Email privacy@orchao.com or WhatsApp us at +856 20 7895 9598.

Plain summary: we use cookies to keep the site working, to understand what people use, and (only if you agree) to show you Orchao on Facebook and Google. You can switch off the optional ones any time. Anything unclear, ask.